Authors: Alexandra-Camelia Gliga, Nicolae Neagu, Tiberiu Bățagă
Department of Functional and Complementary Sciences, University of Medicine and Pharmacy of Târgu Mureș, Romania
Background. Research on communication and interaction in physiotherapy highlights the importance of focusing on the patient and adapting the rehabilitation program, taking into account professional ethical issues. In rehabilitation institutions, whether private or public, the objectives, training of the staff and their approach to patients should be similar.
Aims. This paper aims to record the differences between the opinions of physiotherapists and patients regarding occupational standards and professional deontology, as well as the level of their satisfaction with communication and interaction.
Methods. The study was conducted over a period of six weeks (11 June – 20 July 2018) in 7 private rehabilitation institutions in Târgu Mureș, Romania, on a total of 130 patients and 13 physiotherapists, to whom a 28 item questionnaire was applied.
Results. Concerning the comparative analysis of the differences between the negative and positive responses given by physiotherapists and patients, a statistically significant difference can be seen, “t” = 3.042 and R2 = 0.159. Furthermore, the difference between negative and neutral responses is statistically significant, “t” = 2.42 and R2 = 0.1336. On the other hand, the difference between positive and neutral responses is statistically insignificant, “t” = 0.2859 and R2 = 0.002146.
Conclusions. After investigating, interpreting and analyzing the recorded results, it can be observed that certain aspects of daily practice, mentioned in the national occupational standards, are not applied.
Key words: communication, interaction, physiotherapy, private practice